Frequently Asked Questions
Call on 1236 for any service
Call on 1218 for Complaints & Help
Call on 0800 80 800
You can apply for New Landline through:
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Default package is "FREEDOM PACKAGE".
You can change your PSTN package by;
Charges are Rs. 499 for single play customers and New Double play, Triple play customer will pay 250 Telephone line rent with unlimited on net calls.
No, all these packages expired, except double Up, Mobile bundle, international call packages.
No, new customer can not avail basic plus.
No, once switched to freedom package cannot come back.
DSL cannot be transferred alone to another exchange. It is the related product of PSTN. When the customer opts for a new PSTN number in another exchange, a new DSL connection will be installed against it.
No, it will not.
Customer can avail: